Woman sitting in classroom in front of a world map with a globe in front oherThe Tennessee Language Center (TLC), an institute of the University of Tennessee Institute for Public Service,  has been serving our local community, state, and beyond through both in-person and online world languages, or foreign languages, classes taught by our highly qualified and passionate native or near-native language instructors. It is our mission to help language learners achieve their unique goals.

TLC offers affordable, small group classes in some of the most popular world languages. We also can teach custom classes for small groups or businesses with a common language goal, and many of our instructors are also available for private lessons.

We also proctor language assessment testing using both the STAMP and ALTA tests.

REFUND POLICY

The Tennessee Language Center (TLC) reserves the right to cancel a world language class if fewer than three (3) students paying full tuition are enrolled in an online course or fewer than four (4) paying students are enrolled in an in-person course. If TLC cancels the class and cannot accommodate you with another class option, your payment will be fully refunded. Credit card transactions will be credited to the original card used. Refund checks will be mailed for cash or check transactions. This process takes 3 to 4 weeks.

Any class withdrawal request must be made at least five (5) days before the start date of the class in order to:

  • Receive a full refund minus a $25 administrative fee, or
  • Receive a credit towards a custom class (10, 15, 20, or 25 hour) package, or
  • Use the balance to purchase class materials (if applicable), or
  • Transfer the balance to another student or a gift certificate, or
  • Make a tax-deductible donation to the TLC scholarship fund.

No refunds or TLC credits will be issued for student withdrawals once classes have begun or for missed classes.
For questions about this policy, please contact the World Language Department at worldlanguage@tennessee.edu