To complement our face-to-face interpretation and written translation services, the Tennessee Language Center provides clear, fast, accurate over-the-phone interpretation, We combine the latest technology with a staff of live language professionals located right here in the United States.
Here’s how it works:
Complete and submit the Client Services Agreement form below. Enrollment is free.
Dial call 615-258-6686 or 866-336-1289 from any phone, and you will be connected to the call center.
You will be asked to give the language you need, your name, the name of your organization and a patient/client identification number (if applicable).
The service can be scheduled in advance, or accessed without notice.
If you need to speak with a non-English speaker on the phone, the operator will place the call and connect you with the interpreter.
If you do not know the language you need, the operator will help you determine the language.
Rates Rates for telephonic interpretation are charged by the minute, with a 20-minute monthly minimum charge when the service is used. (There is no charge in months when the service is not used.)
Current rates are $1.25 per minute.
Client Service Agreement
TN Language Center
The Tennessee Language Center (formerly TFLI), an agency of the University of Tennessee’s Institute for Public Service established in 1986, is dedicated to responsive service of the public sector, the business community and private citizens in realizing their intercultural communication goals.