Three TLC employees were recently recognized by the University of Tennessee Institute of Public Service with a Five Franklin Award, which notes those staff members who demonstrate great work and service to the institute.
Irma Hernandez, Spanish Bilingual Administrative Coordinator, has been with TLC for a short time but has made a significant impact amongst their peers and customers. From day one, Irma has taken the initiative in speaking at a conference, participating in the fundraising team, and meeting with community members, all while learning her new job role. Irma immediately increased their area’s classes and student numbers and performs tasks with a cheerful attitude.
Richard Ponce de Leon, Bilingual Coordinator for Interpretation and Translation, has consistently demonstrated initiative and skill in many areas beyond the scope of the job he was hired to do. Richard is innovative, reliable and a source of inspiration for TLC. Plus, Richard is rather amusing and delightful to work with (and a master of chihuahua memes).
Ramona Wilson, Evening Program Coordinator, has shown flexibility, strength, and a positive attitude through the intense changes we have gone through this past year. Ramona has demonstrated sustained high-quality job performance, initiative, good communication skills, flexibility, and commitment to the agency. When we have in-person classes, Ramona greets students and teachers with warmth and a smile, making all feel welcome. She is always trying to learn new things and be a better version of her great self. No matter what may come around, she is always up to the task.
Congratulations to all three!