TFLI Interpretation Coordinators and Translation Project Managers are available Monday through Friday, 8:30 AM until 4:30 PM to assist clients. Requests for interpretation or translation services may be submitted by phone to 615-741-7579, by fax to 615-253-5488, by email to firstname.lastname@example.org, or in person.
If your organization has an on-going need for interpretation and/or translation services and you are interested in establishing a Client Service Agreement, please contact Cesar Muedas by phone at 615-741-7579 or email to email@example.com.
Requests for Interpretation
Clients needing an interpreter should complete this Interpreter Request Form 2014 and submit it by fax to 615-253-5488 or email to firstname.lastname@example.org. In order to set up an account permitting online scheduling of interpreters using our Fluency system, contact an Interpretation Coordinator at 615-741-7579 and you will be assigned a user name and password
Existing clients who have authorized access can submit interpretation requests through our on-line scheduling system any time but should note that Interpretation Coordinators will only be able to acknowledge and process the request during normal business hours.
Existing clients may also use our telephonic interpretation hotline at any time. Your call will be answered by an operator who will connect you to the appropriate interpreter. Please tell the operator your name, the name of your organization, the language you need and the patient identification number (if necessary).
Requests for Translation
If possible, please submit documents for translation via email to email@example.com. Be sure to include the language you need the document translated into, your name, the name of your organzation, phone number and address in your message. Once we have received and reviewed the documents a Translation Project Manager will reply with an estimate of the cost and completion date of the translation.
If you do not have an electronic version of the document you may submit your request via fax to 615-253-5488 or in person.